Help Desk Support

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Strategic Planning & Execution

Issues reported to United Network Associates that require immediate response are to be directed through your management department or IT Help Desk. They will then contact the appropriate UNA support department designed to respond to emergency situations by having a support technician on-site within 1 to 2 hours in most cases. A call to our service manager will enable him to deploy one of our 10 support engineers or technicians to your site to start resolving your problem promptly.

Issues reported to United Network Associates that require immediate response are to be directed through your management department or IT Help Desk. They will then contact the appropriate UNA support department designed to respond to emergency situations by having a support technician on-site within 1 to 2 hours in most cases. A call to our service manager will enable him to deploy one of our 10 support engineers or technicians to your site to start resolving your problem promptly.